Benefits of Bringing Call Center Jobs to the Philippines
The Philippines is considered one of the major players in the call center industry in Asia. In 2004, the country already held 20% of the total market share in call center solutions in the world. Experts in the business are expecting that this rate will increase at 55% in 2009. Because of the industry's market strength, it has made a relevant 12% contribution to the Philippines' Gross National Product. It is also the leading provider of jobs for 900,000 of Filipinos. There are more than 700 call centers established in the country Philippine Companies and most of which are located in the business sectors of Manila. Because of its stellar performance in the market, the Philippines has been ranked as one of the top ten business process outsourcing destinations, not only in Asia, but the whole world. There are a lot of factors that contribute to the country's great feat in the BPO industry. Primary to this is the Filipino's command of the English language. Compared to neig...